Following government guidelines our store will be temporarily closed until further notice. However we are still operating as normal to receive and dispatch your online orders. our current delivery options are outlined below.
If you have any enquiries please give us a call on 0114 285 9854 and we will do our very best to help you.
Read the latest COVID-19 updates from our couriers here
We dispatch all orders that are received before 2pm on weekdays the same day (excluding bank holidays)
Please note there will be no deliveries on Monday the 25th May 2020 as it is a Bank Holiday and also we will receive no collections from our couriers. All orders placed after 2pm on Friday 22nd will be despatched on Tuesday 26th.
Free delivery is available on all orders over £30.
We have used many couriers in the past and to put it simply, DPD is as good as it gets. You will receive the full benefits of DPD's "Predict & Follow My Parcel". Remember to order before 2pm for same day dispatch.
For orders placed on a Saturday delivery, we would still require the order in before 3:30pm. If you order mid-week on a Saturday service, your order will not be shipped while the Friday. DPD's Predict Service still applies to the Saturday delivery service.
Unfortunately we are unable to offer a re-direct service on parcels to be delivered to DPD Pick Up Shops.
Click & Collect is currently unavailable due to the temporary closure of our store.
We offer a free click & collect service on all orders to our Sheffield Store. Once you complete your order, we will contact you once your item/s are availble for collection - payment is then made in store. View more details here.
Orders under £30
Orders over £30
|2-4 Working Days||£2.95||FREE|
|DPD Next Day||£5.95||£5.95|
|DPD Saturday Delivery||£12.99||£12.99|
|Click & Collect||FREE||FREE|
There is no additional charge for Northern Ireland, Scottish Highlands and Channel Islands but we don't offer next day or free delivery. The estimated delivery time is 5-7 working days for none UK Mainland.
Orders under £30
Orders over £30
|Czech Republic||3-4 Days||£9.95|
|Hong Kong||2-6 Days||£39.95|
|United States||2-7 Days||£29.95|
We can ship to countries not listed above by request. Send us an email.
COVID-19 Update from DPD 07/05
New COVID-19 delivery process:
1. Our driver will maintain a 2 metre distance and place the parcel at your doorway
2. As proof of delivery, they will take a photo of the parcel, with the door open (you dont need to be in the photo)
3. Or if you are self-isolations you simple need to put a signed note on your door to tell our driver where to leave your parcel
COVID-19 Update from myHermes 07/05
There is currently no impact on our parcel delivery services but you will see some differences in how your courier will go about delivering your parcel from now on as we reduce physical contact.
We’re encouraging all of our customers to choose their preferred safe place for deliveries. If you have a tracking number for your parcel, you can go to the tracking section, choose ‘divert’ and select a safe place. This can also be done through our My Places app. If a safe place hasn’t been chosen but there is somewhere safe to deliver the parcel, we’ll leave it there - even if there’s someone in the property. We’ll take a photo, which will be included in the delivery notification email.
As a preventative measure, we will not be handing over our hand-held devices to customers to capture signatures. We’re encouraging our couriers to follow all government guidelines and take extra precautions by frequently wiping down regularly touched items such as handheld devices, mobile phones, handles and steering wheels.